Ministry of Digital Economy Introduces New Feature to Resolve Issues in Obtaining Vehicle Fuel QR Codes

COLOMBO (News 1st): The Ministry of Digital Economy says that a new feature has been added to the re-implemented National Fuel Pass system starting today (March 19) to address the difficulties faced by the public when trying to obtain the QR code of a previously registered vehicle, especially in cases where the mobile phone number used for the original registration is no longer in use.

According to the ministry, in many instances, when purchasing a vehicle or changing a phone number, users encountered obstacles in removing the existing registration (Reset/Override) and re-registering under a new number. 

However, the ministry confirmed that this new method will eliminate such barriers and will enable users to obtain their fuel QR codes more conveniently.

Accordingly:

- This new feature can be used simply by correctly entering the vehicle number and chassis number to verify the identity of the vehicle.

- Even if the vehicle is already registered under another phone number, users can input the correct details, cancel the existing registration, and re-register the vehicle under their new phone number.

- When the ‘Override’ option is selected, the previous account and data associated with the vehicle will be removed from the system, and a new account with the user’s details will be activated immediately.

The Ministry of Digital Economy said that since the existing registration will be canceled during this process, the previous user will lose any privileges and access related to that vehicle. 

However, the ministry confirms that this feature allows the rightful owner to obtain the QR code without inconvenience, especially for vehicles that were previously registered under another party or under inactive phone numbers.

The Ministry of Digital Economy further warned that removing the details of a vehicle that has been registered for a fuel QR code by another person, without having legal ownership or authorization, is an offense that may result in punishment.